When it comes to service trades, including electricians, plumbers, HVAC technicians, and landscapers, trust is everything. Homeowners and business managers are not just hiring a service; they’re inviting you into their most private spaces, placing their faith in your expertise to handle critical repairs and maintenance. That’s why online reviews have become a game changer for service providers.
Potential customers rely heavily on online reviews to guide their decisions. According to research, a staggering 84% of consumers trust online reviews as much as personal recommendations. For service trades, where specialized skills are required, a strong online reputation can directly impact your bottom line. Imagine a homeowner searching for a plumber or electrician; they’re likely to choose the provider with the most positive feedback, as this signifies reliability and quality.